When the hotbed is shaking, we don't worry about it .
1.We may find the M8-10 wrench in the tool boxs .
2.Then you use it to adjust the the hotbed eccentric nuts .When you adjust it and don't face to only one direction .You may turn wrench to counterclockwise or clockwise , just the V-slot wheel gets stuck in the Aluminum profile groove.
Here is a video for reference .
3.If it makes no sense , you may loose y-axis front and rear baffle
Then you loose the two screws which fix the Aluminum profile.
4.You may drag Aluminum profile to close granty and install the hotbed again ..
5.If you can't solve it , pls contact with our supportor : firstname.lastname@example.org.